Maintenance/ Service Program

1. We offer 24 hour (max) response time from your call to our arrival, Monday through Friday. All service calls will be preformed within normal working hours-7:30am to 4:30pm Monday through Friday, excluding holidays.
   
   Emergency service calls will be billed at a special overtime rate. Emergency service would include any work preformed after 4:30pm and on Saturday, Sunday, and holidays. Emergency response time will be 4 hours maximum.
2. Any required service during normal and routine working hours will be billed at $75.00 per hour instead of the normal rate of $90.00 per hour.
   * Prices Subject to Change.
   
   
3. This program will cover normal and routine maintenance required for all automatic gate systems.
   
   This program does not include replacement parts or their installation. The customer will be notified of recommendations and comments after each inspection.
   
   Necessary replacement parts and repairs are to be preformed routinely when costs are under $90.00.
   
   Customer authorization will be obtained to proceed with work over the $90.00 maximum. Parts under $10.00 will be supplied at no cost. All parts will be billed at a 10% discount to under this program.
4. This program is designed to prevent automatic gate problems from becoming major repairs.